For a desktop computer, you only need to bring the tower (no cables, mouse, or monitor). For a laptop, please always bring its original power supply, as the breakdown sometimes comes from the charger itself.

To perform an accurate diagnosis, having the original charger is ideal. However, if you do not have it, please let me know when dropping off your device. I keep a wide range of universal and specific chargers in the workshop to test most models. If your device requires a rare proprietary connector, I will inform you so we can find the best solution together. Please note that if a charger needs to be ordered to complete the repair, it may affect the turnaround time.

Absolutely. I offer comprehensive technical support for businesses and SMEs, including remote support or on-site maintenance directly at your offices, with flexible net 15-day billing.

Yes! In addition to my workshop in Salaberry-de-Valleyfield, I travel for on-site service in several neighboring regions, including the West Island, Châteauguay, and Vaudreuil-Dorion. My remote support service is also available throughout Quebec, Canada, and around the world.

No. All hardware repairs (part replacements, micro-soldering, internal cleaning, etc.) require a controlled environment and access to my specialized tools. To guarantee the quality and safety of your device, it is necessary to drop it off at my workshop in Valleyfield.

No, I do not perform any work on tablets. My expertise is focused exclusively on the repair and optimization of Windows PC computers. I can still transfer data from tablets.