For the vast majority of software repairs or to test hardware after an intervention (such as Wi-Fi, audio, or graphics drivers), I will need to access your session. I treat all your personal data with absolute confidentiality. If the issue is strictly hardware-related (such as a broken charging port) and does not require system testing, the password is not required.

Yes, I handle your data with care. I only access the files necessary for the requested work. If any action poses a risk to your data, I will inform you before proceeding. Whenever possible, I always recommend a backup copy.