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Steve Gaudreault Computer Services
Professional IT solutions, on-site or remote. Your trusted expert serving individuals and businesses from Valleyfield to the West Island and everywhere in between.
Diagnostics & EstimatesServices & OperationsTime limitSecurity & PrivacyParts & OrderingMicrosoldering & Electronic RepairsSupport à distanceWindows & sécurité
Do you offer a free estimate before carrying out the repair?
The initial diagnostic fee is $40. However, if you choose to proceed with the repair with me, this $40 fee is fully deducted from your final bill. This allows me to dedicate the necessary time and use precision tools (such as circuit and schematic analysis) to identify the exact source of the problem, without charging you an exorbitant price if the device is repaired. Additionally, no work exceeding the initial authorization (the requested diagnosis or the maximum budget you approved upon drop-off) will be performed without your prior verbal or written consent.
Can I wait on-site while you repair my computer?
For the vast majority of services, it is not possible to wait on-site. As I work from a private workshop closed to the public, repairs are processed in the order they are received. Furthermore, circuit diagnostics and precision work require maximum concentration and a certain amount of time to diagnose and repair. Rest assured that as soon as your device is ready (often within 48 hours for standard cases), I will contact you immediately for pickup.
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